Microsoft Teams Mac Error Code 300
Troubleshoot connectivity issues with the Microsoft Teams client, primarily caused by the firewall or proxy connection, and learn how to fix it. Troubleshoot connectivity issues with Teams client - Microsoft Teams Microsoft Docs. Aug 15, 2017 Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Right-click the Microsoft Office product you want to repair, and from the drop-down, select Change. Note: If you have a suite such as Office 365 Home, or Office Home and Student 2013 or 2016, search for the suite name, even if it's just a particular application you want to repair such as Word or Excel.
- 10 (0xA) The environment is incorrect. 11 (0xB) An attempt was made to load a program with an incorrect format. 12 (0xC) The access code is invalid. 13 (0xD) The data is invalid. 14 (0xE) Not enough storage is available to complete this.
- Note: We are experiencing longer wait times than normal due to increased demand.You can still view answers to frequently asked questions or contact us but wait times may be longer than expected. Thank you for your patience.
There are three types of log files automatically produced by the client that can be leveraged to assist in troubleshooting Microsoft Teams.
Debug logs
Media logs
ImportantThe location of certain files are different if you have Service Pack 2 (SP2) installed. There was a problem and microsoft excel was closed mac.
Desktop logs
When creating a support request with Microsoft Support, the support engineer will require the debug logs. Having these logs on hand before creating the support request will allow Microsoft to quickly start troubleshooting the problem. Media or desktop logs are only required if requested by Microsoft.
The following table outlines the various clients, and their associated logs. Log files are stored in locations specific to the client and operating system.
| Client | Debug | Desktop | Media |
|---|---|---|---|
| Web | X | - | - |
| Windows | X | X | X |
| Mac OSX | X | X | X |
| iOS | - | - | - |
| Android | - | - | - |
For a complete list of supported operating systems and browsers, see Get clients for Microsoft Teams.
Debug logs
These are the most common logs and are required for all Microsoft support cases. Debug logs are produced by the Windows and Mac desktop clients, as well as browser based clients. The logs are text based and are read from the bottom up. They can be read using any text based editor and new logs are created when logging into the client.
Debug logs show the following data flows:
The new Outlook for Mac has push mail support so your inbox is always up to date. Managing your email, calendar, contacts, and tasks has never been easier. The improved conversation view automatically organizes your inbox around threaded conversations, so you'll never hunt for related messages again. Microsoft office for mac 2011 14.5 6 update.
Login
Connection requests to middle tier services
Call/conversation
Microsoft Teams Mac Error Code 300 2017
The debug logs are produced using the following OS specific methods:
Windows:
Keyboard shortcut: Ctrl + Alt + Shift + 1
Mac OSX:
Keyboard shortcut: Option + Command + Shift+1
The debug logs are automatically downloaded to the following folders.
Windows: %userprofile%Downloads
Mac OSX: Downloads
Browser: You will be prompted to save the debug log to default save location
Media Logs
Microsoft Teams Mac Error Code 300 And 335
Media logs contain diagnostic data about audio, video and screen sharing. They are required for support cases only upon request and can only be inspected by Microsoft. The following table outlines the log location.
| Client | Location |
|---|---|
| Windows | %appdata%MicrosoftTeamsmedia-stack*.blog |
| %appdata%MicrosoftTeamsskylib*.blog | |
| %appdata%MicrosoftTeamsmedia-stack*.etl | |
| Mac OSX | ~/Library/Application Support/Microsoft/Teams/media-stack/*.blog |
| ~/Library/Application Support/Microsoft/Teams/skylib/*.blog |
Desktop logs
Desktop logs, also known as bootstrapper logs, contains log data that occurs between the desktop client and the browser. Like media logs, these logs are only needed if requested by Microsoft. The logs are text based and can be read using any text based editor in a top down format.
Windows:
- Right-click the Microsoft Teams icon in your application tray, select Get Logs
Mac OsX:
- Choosing Get Logs from the Help pull-down menu
| Client | Location |
|---|---|
| Windows | %appdata%MicrosoftTeamslogs.txt |
| Mac OSX | ~/Library/Application Support/Microsoft/Teams/logs.txt |