Microsoft Word 16.10 For Mac Will Not Print

  1. Microsoft Word 16.10 For Mac Will Not Print Windows 7
  2. Microsoft Word 16.10 For Mac Will Not Printer
Published 10:56 AM EDT Apr 9, 2020

Many teachers have thrown up their hands in frustration about the recent wave of 'Zoombombing' incidents on the Zoom video conference service and are looking for quick solutions elsewhere.

Apr 16, 2018 Step 1: Clear the Auto Recovery folder. Try to clear the Auto Recovery folder. To do this, follow these steps: On the Go menu, click Home. Open Documents. Open Microsoft User Data. Open the Office Autorecovery folder. Note You do not have to delete files in this folder. Jan 13, 2011  Microsoft Word for MAC. My pictures, images are not printing out; on earlier word versions, not showing on - Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website. Apr 16, 2018 295062 Third-party installed font does not appear in the font list in Word for Mac Note The document may have to be accessed on a PC. The document may also require that you replace the PC font by using a font that is more suitable for the Mac, such as Arial or Verdana. Sep 14, 2018  Using WORD 16.10 for Mac OS 10.13.4. I'm trying to open documents drafted and saved some months ago. Some of your content might be cut off when you print. MICROSOFT WORD FOR MAC PROBLEM: MAC YOSEMITE 10.10.5 I was writing a document on Word 2011 on Mac. I was trying to adjust header settings.

The New York school system made the decision even easier for them: banning the use of Zoom in the schools. (Elon Musk's Space X company and rival Google also asked employees to remove Zoom from company computers, citing security concerns.)

'I willno longer be able to use Zoom due to the security failure,' writes reader Caroline Pratte, a teacher from Quebec.

Troubles: Zoom issues: People hijacking streams, possible security flaws

Social network: Facebook rolls out standalone Messenger desktop app for Mac, Windows: How it compares

'I am searching for an alternative. For a primary teacher, the most interesting feature of Zoom is to see up to 25 people on the screen at the same time. Kids are missing friends so much, they want to SEE each other.'

Everything she's discovered, she notes, is 'always for business needs.'

What to do?

We have some ideas. Because, beyond the fine print, Zoom rivals actually have some sweetheart deals (as in free) for schools during the COVID-19 crisis.

Microsoft Teams

The software, which is aimed at enterprises, is free for schools, students and teachers who can sign up with their school IDs.

This week, Microsoft went out of its way to invite in educators, noting in a blog post that its privacy controls are designed to not allow for random people to join a meeting and start screaming obscenities or flash pornography, two of the charges that have dogged Zoom. (Those occurred, in part, because the presenter allowed for screen sharing and didn't require a password for entering the meeting.)

'You decide who from outside your organization can join your meetings directly, and who should wait in the lobby for someone to let them in,' Microsoft says. You can also remove participants during a meeting, designate 'presenters' and 'attendees,' and control which meeting participants can present content. 'Advanced artificial intelligence monitors chats to help prevent negative behaviors like bullying and harassment.'

As many as 250 people can be in a meeting.

To sign up for Teams for education, use this link: https://www.microsoft.com/en-us/education/products/office. The cost to businesses signing up for Teams starts at $5 monthly per user, or $12.50 monthly to get Teams along with Outlook, Word, Excel and SharePoint.

Google Meet

The Google Meet app has consistently been in the top 10 of most downloaded smartphone apps since the COVID-19 crisis began, but for many people, it will be inoperable.

Meet is aimed at businesses and education to offer secure meeting space. Download the app, and you won't be able to do anything with it unless your school or business has signed up for the G Suite service, which is free for education, or $6 per person a month for enterprise.

Then, a new corporate or school ID will be issued to each participant. The presenter can choose who can attend each meeting, and who can live stream or record the session.

Google has waived fees on premium features like the ability to have as many as 250 people in a meeting and live streaming to as many as 100,000 people through September, because of the pandemic.

As many as 100 people can be in a meeting. Sign up here: https://edu.google.com/products/gsuite-for-education

Note: The Meet app is a different animal from the Google Hangouts app, which has no restrictions and is aimed at the general public. Although No. 43 on the iOS app chart, Google had hinted that it would phase out the app in 2020 in favor of the new Duo app, which also is aimed at basic video chatting. Duo is No. 12 in iOS. Neither applications are in the top 50 on the Google Play Android chart, but have come pre-loaded on Android phones. Duo essentially serves as a kind of FaceTime video chat option that can connect either the Android or iOS platform. FaceTime works only with Apple device users.

WebEx

The corporate solution, owned by networking giant Cisco, has opened up to a wider audience looking for a secure solution to Zoom with new free offerings.

Anyone can hold a meeting with WebEx with as many as 100 participants and meet as long as you want. (Zoom is free with a 40-minute limit and will allow you three sessions monthly.) Cisco says the free version of WebEx has advanced security such as the ability to lock and unlock the meeting room. For more advanced features, like encrypted meetings, the rate is $13.50 monthly, or $17.95 monthly with tech support.

However, WebEx has more steps involved than others to join. Once you set up the meeting, you grab the URL and share it. Then your participants will need to click it, then download the Cisco app if they're on a smartphone and enter their name and email before being allowed in. As an alternative to Zoombombing, though, these steps may be welcome.

Up to 100 people can attend the meeting. Sign up: https://www.webex.com/webexremoteedu.html

GoTo Meeting

The corporate entity Logmein is the owner of enterprise-based GoToMeeting, which has made the service available for free for the 'next 3 months.'

As many as 25 people can attend a 'class,' but if the teacher decides to teach it in the 'webinar' format instead, as many as 3,000 can attend. The webinar can be recorded to be viewed at a later date. Logmein says meetings have a 'security lock,' which means participants will have to wait to be let in when locked.

Finding additional information about security concerns on Logmein's website was a challenge, and attempts to reach press representatives for the company weren't answered by publication.

Monthly rates for enterprise customers start at $12.95 monthly for up to 150 participants.

How to sign up: https://www.gotomeeting.com/meeting/education/k-12

Follow USA TODAY's Jefferson Graham (@jeffersongraham) on Twitter

Published 10:56 AM EDT Apr 9, 2020
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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Summary

This article suggests ways in which you can diagnose and resolve issues when you cannot print a Microsoft Word document.

More Information

Examples of print failure are as follows:

  • You receive error messages and other messages when you try to print a file.
  • The printer does not respond.
  • Files print as meaningless symbols.
    This article does not discuss printer output issues, such as envelope-positioning problems, missing graphics, and inaccurate page numbers.

Note

Before you continue, see the 'References' section for known issues in Word that might match your printer's behavior. If you do not find a match for your error message or your printer's behavior, follow the steps in this article to troubleshoot your printing problem.

To resolve a print failure in Word, you must determine its cause. Causes typically fit into one of the following categories:

  • Damaged documents or damaged content in documents
  • The Word program itself
  • The printer driver
  • The Windows operating system
  • Connectivity or hardware

Do not make assumptions about what is causing your printing problem. Instead, rely on systematic troubleshooting to reveal the cause.

Use the following tests to help determine the cause of your printing failure.

Step 1: Test printing in other documents

Damaged documents or documents that contain damaged graphics or damaged fonts can cause print errors in Word. Before you reinstall drivers or software, test the Word program's ability to print. To do this, follow these steps.

Word 2013, Word 2010, and Word 2007

  1. Open a new blank document in Word.

  2. On the first line of the document, type the following text:

    =rand(10)

  3. Press Enter. This inserts 10 paragraphs of sample text.

  4. Try to print the document.

  5. If the document prints successfully, change to a different font, or insert clip art, a table, or a drawing object.

    To change the font, follow these steps:

    1. Use your pointing device to select your sample text.
    2. Click Home.
    3. In the Font list, click to select a different font.

    To insert clip art, follow these steps:

    1. Click the Insert tab, and then click Clip Art. (In Word 2013, click the Insert tab, and then click Online Pictures.)
    2. On the Clip Art task pane, leave the Search text box blank, and then click Go. (In Word 2013, type a term in the Office.com Clip Art search box, and then click Search.)
    3. Right-click one of the pictures, and then click Insert.
    4. Close the Clip Art task pane.

    To insert a table, follow these steps:

    1. Click Insert, click Table, and then click Insert Table.
    2. Type the number of columns and rows that you want, and then click OK.

    To insert a drawing object, follow these steps:

    1. Click Insert, and then click Shapes.
    2. Double-click one of the shapes.
  6. Test the print function again.

Word 2003

  1. Open a new blank document in Word.

  2. On the first line of the document, type the following text:=rand(10)

  3. Press Enter. This inserts 10 paragraphs of sample text.

  4. Try to print the document.

  5. If the document prints successfully, change to a different font, or insert clip art, a table, or a drawing object.

    To change the font, follow these steps:

    1. Use your pointing device to select your sample text.
    2. On the Format menu, click Font.
    3. In the Font list, click to select a different font, and then click OK.

    To insert clip art, follow these steps:

    1. On the Insert menu, point to Picture, and then click Clip Art.
    2. On the Insert Clip Art task pane, leave the Search text box blank, and then click Search.
    3. Right-click one of the pictures, and then click Insert.
    4. Close the Insert Clip Art task pane.

    To insert a table, follow these steps:

    1. On the Table menu, point to Insert, and then click Table.
    2. Click OK.

    To insert a drawing object, follow these steps:

    1. On the View menu, point to Toolbars, and then click Drawing.
    2. On the Drawing toolbar, select one of the drawing shapes.
    3. Click anywhere in the document, drag the mouse pointer, and then release the button.
  6. Test the print function again.

The success or failure of these tests shows whether Word can print generally. These tests may also give you clues about certain fonts or graphics that Word cannot print.

If you do not receive errors in the test document but still cannot print your original document, your original document may be damaged. This may be true even if you can print the same document on another computer, because there are many situations in which the symptoms of file damage appear on some computers and not on other computers.

Windows 10 update. Quit any applications that are running, including all Office applications, Microsoft Messenger, and Office Notifications, because they might interfere with the installation. Follow the instructions on the screen to save the file to your hard disk. Print this page if you want to use it as a reference when you are offline. Click Download, or click the link for the language version that you want. Make sure that your computer meets the minimum system requirements.

Again, rely on systematic troubleshooting instead of on assumptions about what is causing the problem. Therefore, if you cannot print a particular document but can print other documents in Word, you may have a damaged document. Troubleshoot the problem accordingly. For more information about how to troubleshoot damaged Word documents, click the following article number to view the article in the Microsoft Knowledge Base:

826864 How to troubleshoot damaged Word documents

If Word cannot print at all, or if Word cannot print a certain font or a certain kind of graphic, go to 'Step 2: Test Printing in Other Programs.'

Step 2: Test printing in other programs

The scope of the printing problem may reveal its cause. For example, some printing problems affect only Word, whereas other printing problems affect several of or all Windows-based programs.

The following tests can help determine whether this problem involves programs other than Word.

Test in WordPad

  1. Click Start, point to Programs (in Windows XP, point to All Programs), point to Accessories, and then clickWordPad. (In Windows 8, press the Windows key to go to the Start Screen, type WordPad, and then click the icon.)
  2. In the blank WordPad document, type This is a test.
  3. On the **File **menu, click Print.
  4. Click OK or Print to print the file.

If you found in Step 1: Test printing in other documents' that the print problem occurs only with certain fonts or certain graphics images, try to reproduce this problem in WordPad. To do this, apply the same font, or insert the same kind of graphics image. (To select a different font in WordPad, use the same method that you use in Word.)

To insert a graphics image in WordPad, follow these steps:

  1. On the Insert menu, click Object.

    Note In Windows 8 and Windows 7, click Insert Object on the Home tab.

  2. Follow one or both of the following steps:

    • To create a new graphics image, click Create New, and then select one of the object types from the list. For example, click Paintbrush Picture to create a test bitmap in the Microsoft Paint program.
    • To insert a graphics image from a file, click Create from File, and then click Browse to select the file.

After you finish your testing in WordPad, you can test the print functions in your web browser or your other Office programs. You can also try to print a test page for your printer. To print a text page, follow these steps:

  1. Click Start, point to Settings, and then click Printers.

    Notes

    • In Windows XP, click Start, and then click Printers and Faxes.
    • In Windows Vista, click Start, and then click Printers.
    • In Windows 7, click Start, and then click Devices and Printers.
    • In Windows 8, press the Windows key to go to the Start Screen, type Printers, click Settings, and then click Devices and Printers.
  2. Right-click the icon for your printer, and then click Properties.

  3. On the General tab, click Print Test Page.

If you cannot print a test page, or if you cannot print in several or all Windows-based programs, you have a printer driver problem, a Windows problem, a hardware problem, or a connectivity problem.

If the problem is limited to a particular font, a damaged font file may be the cause. For more information about how to test and reinstall fonts, click the following article numbers to view the articles in the Microsoft Knowledge Base:

314960 How to install or remove a font in Windows

If you can print without problems in all programs except Word, go to 'Step 3: Test printing with different printer drivers.'

You may be able to use Windows printing help and troubleshooters to resolve the printing problem.

  • In Windows 8 and Windows 7, you can run the printing troubleshooting wizard by clicking Start, typing printing, and then selecting Find and fix printing problems.
  • In Windows Vista or Windows XP, click Start, select Help and Support, and search on printingor printing troubleshoot.

Step 3: Test printing with different printer drivers

If Word is the only program on your computer that cannot print, you may think that Word is the cause of the problem. Be aware that Word is a very printer-intensive program. Therefore, a minor problem with the printer driver affects Word before it affects other programs.

To determine whether the printer driver is the cause of the problem, you can test different drivers. If the Word printing problem occurs only when you print documents that use a certain font or a certain kind of graphics image, try to print to another printer.

If no other printer is available, contact the manufacturer to determine whether there is an updated version of the driver or a different driver that works with your printer model. See the 'References' section for information about how to contact a third-party vendor.

If the Word printing problem occurs even when you print documents that are made up only of text, you can use a generic, text-only printer driver to test printing from Word. To do this, follow these steps for your version of Windows.

Note On some versions of Windows, these steps may require access to the Windows installation CD-ROM or access to a network drive that contains the Windows installation files.

Windows 8, Windows 7, and Windows Vista

Microsoft Word 16.10 For Mac Will Not Print Windows 7

  1. Take one of the following actions, as appropriate for your situation:

    • For Windows Vista: Click Start, and then click Printers.
    • For Windows 7: Click Start, and then click Devices and Printers.
  2. Click Add a printer.

  3. Click Add a local printer on the first screen of the Add Printer Wizard.

  4. Make sure that the Use an existing port check box is selected, change the dropdown option to File: (Print to file), and then click Next.

  5. In the Manufacturers list, click Generic, and then click Next.

  6. Leave the default printer name, click Next, and then click Finish.

  7. When the driver installation is complete, open a document in Word, and then do the following, as appropriate for your situation:

    • For Word 2007: Click the Microsoft Office Button, and then click Print.
    • For other versions: On the Filemenu, click Print.
  8. Do the following, as appropriate for your situation:

    • For Word 2010: Click the printer dropdown menu, and then click Print.
    • For other versions: Click to select the Print to File check box, and then click OK.
  9. Change the location to My Document, and then name the file Test.prn.

  10. Click OK.

Windows XP

  1. Click Start, and then click Printers and Faxes.
  2. Click Add a printer under Printer Tasks.
  3. Click Next on the first screen of the Add Printer Wizard.
  4. Click Local printer attached to this computer, make sure that the Automatically detect and install my Plug and Play printer check box is cleared, and then click Next.
  5. Click FILE for the port, and then click Next.
  6. In the Manufacturers list, click Generic, and then click Next.
  7. Click FILE for the port, and then click Next.
  8. Click Yes when you are prompted for whether Windows will use the printer as the default, and then click Next.
  9. Click No when you are prompted to print a test page, and then click Finish.
  10. When the driver installation is complete, open a document in Word, and then click Print on the Filemenu.
  11. When the Print to file dialog box appears, click My Documents for the location of the file, and then type the following file name: Test.prn
  12. Click OK.

Windows 2000

  1. Click Start, point to Settings, and then click Printers.
  2. Double-click the **Add Printer **icon.
  3. Click Next on the first screen of the Add Printer Wizard.
  4. Click Local printer, and then click Next.
  5. Click FILE for the port, and then click Next.
  6. In the Manufacturers list, click Generic.
  7. In the Printers list, click Generic/Text Only, and then click Next.
  8. Click Yes when you are prompted for whether Windows will use the printer as the default, and then click Next.
  9. Click Do not share this printer, and then click Next.
  10. Click No when you are prompted to print a test page, and then click Finish.
  11. When the driver installation is complete, open a document in Word, and then click Print.
  12. When the Print to file dialog box appears, click My Documents for the location of the file, and then type the following file name: Test.prn
  13. Click OK.

If you receive an error message in Word when you print files that contain only text but do not receive the error message when you print with the generic, text-only printer driver, your printer driver may be damaged. In this case, contact the manufacturer for help in removing the printer driver and installing an updated version. See the 'References' section for information about how to contact a third-party vendor.

If the printing problem occurs with a different printer driver, go to 'Step 4: Test the Word program files and settings.'

Step 4: Test the Word program files and settings

After you verify that the printing problem is not limited to a particular document or to a particular printer driver, and that the problem is limited to the Word program, test the Word program by starting by using only the default settings.

For more information about how to start by using the default settings, click the following article numbers to view the articles in the Microsoft Knowledge Base:

921541 How to troubleshoot problems that occur when you start or use Word

If the printing problem continues to occur, run Detect and Repair to reinstall the missing or damaged program files. To run Detect and Repair, follow these steps.

Word 2013 and Word 2010

  1. Exit all Office programs.

  2. Use one of the following procedures, depending on your version of Windows:

    • In Windows 7 or Windows Vista, click Start, and then type add remove.
    • In Windows XP or Windows Server 2003, click Start, and then click Control Panel.
    • In Windows 2000, click Start, point to Setting, and then click** Control Panel**.
  3. Open Add or Remove Programs.

  4. Click Change or Remove Programs, click Microsoft Office (Microsoft Office Word) or the version of Office or Word that you have in the Currently installed programs list, and then click Change.

  5. Click Repair or Repair Word (Repair Office), and then click **Continue **or Next.

Word 2007

  1. Start Word 2007.
  2. Click the Microsoft Office button, and then click Word Options.
  3. Click Resources, click Diagnose, and then follow the prompts on the screen.

Word 2003

  1. On the Help menu in Word, click Detect and Repair.
  2. Click Start.
  3. Insert the Word CD-ROM or Office CD-ROM if you are prompted, and then click OK.
    If the printing problem continues to occur after you repair the Word installation or the Office installation, look for problems in Windows.

Step 5: Test for problems in Windows

To look for device drivers or memory-resident programs that might be interfering with the Word print function, start Windows in safe mode, and then test printing to a file in Word. To start Windows in safe mode, follow these steps, as appropriate for your version of Windows.

Windows 8, Windows 7, and Windows Vista

  1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
  2. Click Start, click the arrow next to the Lock button, and then click Restart.

Note In Windows 8, click Settings from the Charms menu, click Power, and then click Restart.
3. Press and hold the F8 key as your computer restarts.

Note You have to press F8 before the Windows logo appears. If the Windows logo appears, you must try to restart your computer. To do this, wait until the Windows logon prompt appears, and then shut down and restart your computer.
4. On the Advanced Boot Options screen, use the arrow keys to select the Safe Mode option, and then press ENTER.
5. Log on to your computer by using a user account that has administrative credentials.

Windows XP

Note You must be logged on as an administrator or as a member of the Administrators group to finish this procedure. If your computer is connected to a network, network policy settings may also prevent you from completing this procedure.

Warning

When you follow the steps in this article, you may disable the System Restore Service and may remove any previously created restore points.

For more information about how to use the System Restore utility to restore the computer to an earlier state, click the following article number to view the article in the Microsoft Knowledge Base:

306084 How to restore Windows XP to a previous state

  1. Click Start, click Run, and then type the following command in the Open box: msconfig

  2. Click OK.

  3. On the General tab, click Selective Startup, and then click to clear all the successive check boxes.

    Note You cannot click to clear the Use Original BOOT.INI check box.

  4. Click OK, and then click Restart to restart your computer.

Microsoft Word 16.10 For Mac Will Not Printer

For more information about how to perform a clean restart in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:

310353 How to configure Windows XP to start in a 'clean boot' state

Windows 2000

  1. Restart the computer.
  2. Press F8 when you receive the following message:
  3. On the Windows 2000 Advanced Options menu, click Safe mode, and then press ENTER.
  4. After Windows starts in safe mode, start Word, and then type some text in a new document.
  5. On the File menu, click Print.
  6. In the Print dialog box, click to select the Print to file check box, and then click OK.
  7. When the Print to file dialog box appears, click My Documents for the location of the file, and then type the following file name: Test.prn
  8. Click OK.

If the Word printing problem does not occur when you start Windows in safe mode, use clean-boot troubleshooting to help determine the source of the problem.